The process is simple, but you have to carefully follow the next 4 steps. If you encounter any problems, please don’t hesitate to contact us.
Opening the CD/DVD (2 methods)
Put your disc (CD/DVD) in PC/Notebook and wait for the “AutoPlay” message. When it’s open, please click on “Open Folder to View Files”, as shown in the image below.
![](https://aksis.hr/wp-content/uploads/sites/9/2023/03/1_autoplay.jpg)
In case this message didn’t show up, you’ll have to open “My Computer” manually, right-click on a CD/DVD drive and left-click “Open”, as shown in the image below.
![](https://aksis.hr/wp-content/uploads/sites/9/2023/03/2_ManuallyOpenCD.jpg)
Compressing CD/DVD content
After successfully opening the CD/DVD, the aim is to compress all files to one file (usually ZIP or RAR file). Please select all files by simultaneously pressing “CTRL” button + the letter “A” or selecting all files with your mouse pointer. After that, right-click on any of the selected files, go to “Send” and choose “Compressed (zipped) folder”, as shown in the image below.
![](https://aksis.hr/wp-content/uploads/sites/9/2023/03/3_SelectAllFiles.jpg)
Now you will get the warning message saying that the file cannot be created on the CD/DVD, but don’t worry. This is normal and logical. Just press “Yes” as shown in the image below.
![](https://aksis.hr/wp-content/uploads/sites/9/2023/03/4_ZIPtoDesktop.jpg)
Within a few moments, the compressed file will be created on your desktop, ready to be shared with us! In this case, the file is named “SYNGO_FV.zip”, but if the title of your file is different, that’s fine!
![](https://aksis.hr/wp-content/uploads/sites/9/2023/03/5_FileOnDesktop.jpg)
Transferring the CD/DVD file to Aksis Special Hospital
After you have successfully opened CD/DVD and compressed all the files into one – now you are ready to send the file directly to us. For this purpose, we recommend WeTransfer as a reliable, secure, fast, and free service. Please go to www.wetransfer.com and click on “Add Files”, as shown below.
![](https://aksis.hr/wp-content/uploads/sites/9/2023/03/6_WeTransferHome.jpg)
Navigate to “Desktop”, where the file was saved, and search. In our case, we search for SYNGO_FV.zip. Then click “Open”, as shown in the image below.
![](https://aksis.hr/wp-content/uploads/sites/9/2023/03/7_WeTransferChoosingFile.jpg)
Afterwards, please fill in the requested information and click on “TRANSFER”:
E-mail to: our (or any doctor’s/hospital’s) e-mail address
Your e-mail: please enter your full e-mail address
Message: please write your personal and contact info and the specifics of your case (if you haven’t done so earlier).
![](https://aksis.hr/wp-content/uploads/sites/9/2023/03/8_FillingDataTransfer.jpg)
✔️JOB DONE